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Thursday, 21 January 2016

Google Play Store not working? Fix it here!

An Android user who hasn't experienced the Google Play Store crashing and burning is a lucky fellow indeed. The problem could be an error message when downloading apps, or that the Play Store simply won't open, we have the solutions. Here's what you can do when the Google Play Store doesn't work for you.

Erase Google Play Store cache memory
In most cases, you can stop the Play Store faltering just by emptying the app's cache. The cache is a storage area that temporarily holds data so it can be quickly retrieved without needing to be reloaded. To empty the cache:
§                 Go to SettingsApps.Tap All > Google Play Store then finally tap the Clear cache  button.

Delete Google Play Store data
If clearing out the cache memory didn't help resolve the problem, then you must delete Google Play Store related data. Just head over to  Settings > Apps> Google Play Store, but this time tap Clear data.

Uninstall updates to Google Play Store
Sometimes an update to your Play Store app will do more harm than good. If you think that's the case, it makes sense to uninstall that update.
§        Go to Settings > Apps> Google Play Store, then tap the button that says Uninstall updates.This will revert Google Play back to the original version (as it appeared when it was first installed on your device),
§        Next, you'll need to find an older – but still recent – version of the Play Store app to download. The best way to do this is by going to the Google Play Store page on APK Mirror and download it from there.

Toggle Wi-Fi, restart router and handset
Sometimes the Play Store issue can be triggered by internet connection issues with your Wi-Fi or mobile data network. In such instances, you can just turn the Wi-Fi connection off and then on, to reset the settings and regain lost connection. You might also try restarting your Wi-Fi router and also your handset eventually.

Reset your Google account on your phone
We're now coming to the slightly more drastic solutions. If your Play Store app still isn't working, then you may need to refresh your Google account on your Android device. To do this, remove your account then add it again.
§         Go to Settings > Accounts then tap Google
§        Tap the Google account you want to remove, then tap the menu icon (three dots) at the top right and tap Remove. Do this for every Google account on your device. 
§         Next, go to Settings > Accounts> Add Account > Google and follow the on-screen steps to re-add your account.
     Perform a factory data reset on your smartphone
If you're still facing problems after having tried all of the above, then you may have little choice but to do a factory reset. Be warned that all of your data will be lost, so perform a complete backup beforehand. To do this:
§         Go to Settings > Backup & reset, then make sure the Back up my data slider is on. Tap Back up account to select which account you want your data backed up to.
§          Once you've done this, go to the Backup & reset menu and tap the Factory data reset button at the bottom. Confirm that you want to do this, and your phone will be as good as new. Your data will be restored when you log back into your Google account.

Enable download manager
There is a chance that the Play Store will stop working if your download manager is disabled. If this is the case, the solution is simple. 
§         Go to Settings > Apps / Application Manager > All > Download Manager.
§        If Download Manager is disabled, you'll see a button marked Enable. Simply tap this button to switch Download Manager back on. If all you see are buttons for Force Stop and Disable (possibly grayed-out), then Download Manager is not disabled and you can rule this possibility out.

Check for disabled apps
It is known that certain disabled apps could cause conflicts with other apps that are sharing data with it, especially when user apps are linked to system apps like Google Play Store. So, it would be wise to re-enable all such apps and services by going to Settings > Apps > All and then locating the recently disabled apps.

Check and correct your date/time settings
Improper date and time settings could often cause issues with Google Play Store servers, as there is a mismatch while syncing with date/time settings on your phone. Just set the date/time syncing to automatic mode and check it that helps. Otherwise, just try setting up the device's date/time settings in accordance with the internet time synchronisation service.

Disable Proxy or VPN settings
Certain VPN and Proxy users have been reportedly affected with Google Play Store issues and disabling the Proxy settings seems to be the only viable solution for this problem. To access these Settings, just long-press on your router name, click Advanced and select Wi-Fi. Alternatively, open VPN settings via more section under Wireless and networks category.


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